Especialista Work Force Country: Mexico ES EL MOMENTO Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las personas están en el centro de este
Company Description Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy
Job Description SummaryThe Operational Controls Analyst will provide operational control-focused monitoring for No-vartis Patient Support programs. The role is accountable for monitoring omnichannel communications and scoring critical operational control elements, including potential adverse event identification and
Capgemini is seeking an experienced Verint AI Software Engineer in Mexico City to enhance customer experience through innovative AI solutions. You will design, develop, and optimize AI-driven applications using Verint technology while collaborating with cross-functional teams. This role
WHAT IS YOUR ROLE As a Manager, Workforce Management, you will lead the Workforce team within a 24/7 BPO environment supporting email and chat operations. The role is responsible for shaping and driving the WFM strategy
-Job descriptionIf youre looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued youll be.We are currently seeking an experienced professional to join our
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs.Its how weve become industry leaders in property and casualty
Overview Fecha límite para apuntarse: ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países y brinda servicio a más de 80
Strategy & Consulting - Global Network | SONG - Service - Cloud Contact Center Consultant3 days ago Be among the first 25 applicantsJoin Our Global Consulting Network and Expand Your Horizons! Are you ready to take
Job Title: Sr. Telecommunications QA EngineerLocation: Remote within Mexico (other locations will be ignored)Type: Full Time / ContractorCompensation: $55,000 MXN per month (contractor)About Us:Value2Biz is committed to delivering seamless customer engagement solutions through cutting-edge technology and
About The Job Great Player support is fast and precise. The Partner Operations team is responsible for all support agents globally and the Workforce Management team makes sure the right people are always available to help.
Workforce Manager - Mexico City (Hybrid) Salary : MXN $22,000/month Company : Remotics.io Remotics.io is seeking a Workforce Manager to support scheduling, forecasting, and workforce analytics for large-scale remote operations. Responsibilities : - Forecast staffing needs
Vacante para la empresa Talento y Formación en Cerca De Six Flags - Tlalpan, Ciudad de México : Vacante: Analista de Workforce Management (WFM) - Call Center : Descripción del puesto : Estamos en búsqueda de
Job Overview The principal analyst sets standards and leads advanced analytics and automation across Workforce Management (WFM) and Quality Assurance (QA) for multiple teams within the Zendesk organization. They solve unique, complex, and ambiguous problems with
Responsibilities and Qualifications Build trend-based forecasts for each channel over different timeframes and confirm reliability with scenario and risk simulations. Create capacity and hiring plans incorporating seasonality, marketing campaigns, sales projections, policy/product changes, and attrition; quantify
MISIÓN Analizar el pronóstico de llamadas, staffing necesario, horarios adecuados mediante la elaboración de estadísticos y tendencias que permitan monitorear e identificar los volúmenes de operación y así brindar el servicio y atención adecuada a los
If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be. HSBC is one of the largest banking and financial services organisations in the world, with
Especialista Work Force Country: México ES EL MOMENTO Santander ( ) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las personas están en el centro de
Position Overview The WFM Analyst is responsible for forecasting demand, staffing, scheduling, and intraday performance support for Contact Center operations, ensuring service level goals are met while optimizing labor efficiency. This role converts operational data into
Vacante para la empresa EFICASIA en Álvaro Obregón, Ciudad de México : Analista de Workforce (WFM) : ¿Quiénes somos? : En Eficasia somos un Contact Center en constante crecimiento, comprometido con ofrecer soluciones de atención al