ResponsibilitiesCommunicating with customers and handling their requests through various communication channelsIndependently analyzing complex cases and assigning tasks to the second line, development in JIRAProcessing of assigned tasks in JIRAAnalyzing logs in Splunk, experience with Splunk is
Responsibilities Communicating with customers and handling their requests through various communication channels Independently analyzing complex cases and assigning tasks to the second line, development in JIRA Processing of assigned tasks in JIRA Analyzing logs in Splunk,
At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently
Zebra Technologies Enterprise de México is looking for a skilled IT Technical Support professional to join our team in Mexico City. This role involves resolving customer technical issues through various communication channels, including phone and chat, ensuring high-quality documentation of
We are seeking a Technology Support Specialist to join our team at a company that provides top-tier service solutions for professionals in the connected home industry. Youll assess problems, document solutions, and ensure seamless communication with field partners
Requirements Bachelors degree in Systems, Computer Science, or a related field Minimum of 3 years of experience in technical support and customer service Knowledge of ITIL methodologies Experience with ticket management systems, preferably ServiceNow Advanced knowledge of G
Zebra Technologies Enterprise de México is seeking an IT Technical Support professional to join the team in Mexico City. Your role will involve resolving customer technical issues via phone and chat while maintaining high-quality documentation. The ideal candidate should be
About the CompanyAvanciers is seeking a highly skilled to join our team for an exciting role with one of our esteemed clients, based in Mexico Remote. We are currently seeking a qualified Salesforce Support Engineer to join
Junior Technical Solutions Consultant (Remote Support) – RemoteThis role is structured as a hybrid position, requiring an average of 2 days per week onsite at an HPE office.ResponsibilitiesResolve technical issues (hardware and software) for internal and external customers and
RequirementsBachelors degree in Systems, Computer Science, or a related fieldMinimum of 3 years of experience in technical support and customer serviceKnowledge of ITIL methodologiesExperience with ticket management systems, preferably ServiceNowAdvanced knowledge of G Suite, Microsoft Office, and Power
Junior Technical Solutions Consultant (Remote Support) – Remote This role is structured as a hybrid position, requiring an average of 2 days per week onsite at an HPE office. Responsibilities Resolve technical issues (hardware and software) for internal and
We are seeking a Technology Support Specialist to join our team at a company that provides top-tier service solutions for professionals in the connected home industry.Youll assess problems, document solutions, and ensure seamless communication with field partners to
The Level 1 Global Technical Support Technician role provides professional technical support and customer service to internal employees. Location Mexico City, Mexico. Hybrid role – in-office 50% of the time. What You Will Be Doing Take ownership of all tickets routed
Network Support Engineer – Mexico City, Cisco MerakiLocation: Mexico City, Mexico. Must be within a commutable distance to the office and available onsite 2‐3 days per week. Fluency in English (spoken and written) is required.ResponsibilitiesProvide technical support for Meraki
Link-Worldwide is looking for a Client Support Specialist for the Latin America region. This full-time position involves assisting clients through various support channels, ensuring a high satisfaction rating, and collaborating with internal teams to enhance user experience.The ideal
OverviewWe believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At
Client Support Specialist (Latin America)At Ninety, we help people build extraordinarily productive, humane, and resilient organizations.Shifts: Monday–Friday, 9:00a.m. –7:00p.m. local time (exact hours based on your location and business need). When business needs require work during night
Link-Worldwide is seeking a Network Support Engineer in Mexico City to provide technical support for Cisco Meraki products. The ideal candidate will have a strong understanding of networking technologies and excellent English communication skills.This role requires hands-on experience with
Link-Worldwide is seeking an HVAC Solutions Support Specialist located in Valle de Chalco Solidaridad, Estado de México. This role involves assisting field specialists in the startup and troubleshooting processes of Jamesway HVAC systems and developing technical documentation. The
Job DescriptionWe are recruiting a detail orientated problem solver to supply data analysis, coding, and technical support for Turner & Townsends Real Estate commissions.The right candidate must be able to review, compile, interpret, visualize, and present data sets