Link-Worldwide in Valle de Chalco, Estado de México, is seeking a technical support specialist. This role involves delivering excellent user support using Salesforce Service Cloud and managing customer escalations effectively. The ideal candidate should possess a bachelors degree in
Responsibilities Communicating with customers and handling their requests through various communication channels Independently analyzing complex cases and assigning tasks to the second line, development in JIRA Processing of assigned tasks in JIRA Analyzing logs in Splunk,
El Ingeniero de Soporte Técnico II es responsable de proporcionar soporte técnico especializado y asistencia en la gestión de sistemas de refrigeración comercial. Sus funciones clave incluyen el monitoreo de los sistemas de refrigeración, la solución
Link-Worldwide is looking for a Jr Technical Support to facilitate daily workflow in their command center located in Valle de Chalco Solidaridad, Mexico. The role involves diagnosing problems, participating in testing, and engaging with internal clients on high-severity
Responsibilities Implement and maintain Aumovios general System and Security Management Solutions 3rd level support tasks for SSM team related topics Responsible for operational tasks & documentation within the SSM area Knowledge management and knowledge transfer to local
At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently
Objetivo del puesto Coordinación del equipo de soporte técnico. Junto con el equipo de soporte técnico asegurar que las actividades de instalar, mantener y actualizar hardware y software de la empresa se ejecuten de acuerdo a
About The Role At ThousandEyes, we help customers understand the gotchas of Internet-based service delivery: how to identify problems, how to resolve them, and how to avoid them in the future. Our Customer Engineering team empowers
Link-Worldwide is looking for a technical customer facing expert to support the pre and post implementation process. Your role involves gathering customer requirements and collaborating with various teams to ensure successful configurations. Ideal candidates should have 4-6 years
Work Schedule: Standard (Mon-Fri) Environmental Conditions: Office Job Title: Project Support Coordinator Embark on an outstanding and rewarding career with Thermo Fisher Scientific Inc. as a Project Support Coordinator in our Information Technology department. This is an outstanding
Link-Worldwide is seeking a BD Technical Specialist in Valle de Chalco Solidaridad. The role involves providing high-level technical support for infectious disease diagnosis and industrial microbiology products. This includes delivering prompt responses to customer inquiries and maintaining compliance with
Who You Are You will provide 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers. You will also provide technology/product training and intellectual property material as required. Youll
Your New Role This role leads a mix of critical components, managing IT support services, Global Service Desk, with ability to deliver a high-quality support strategy. It is highly visible and is an integral link between the IT
Link-Worldwide in Mexico is seeking a highly detailed person for a technical support role, requiring extensive knowledge in troubleshooting and support for OSS and M-OSS domains. You will perform customer issue resolution and participate in integration projects while managing
Job Title Technical/Quality Engineer – ZERUST – Toluca or Mexico City (Mexico) Department ZERUST/EXCOR Mexico Category R&D Location Toluca or Mexico City (Mexico) Position Type Full Time Travel Required 50% Purpose To hire an employee in Toluca
Link-Worldwide is seeking an experienced technical support engineer to provide advanced expertise and leadership in solving complex customer issues. The role involves creating technical documentation, mentoring junior engineers, and working closely with product teams to influence improvements. Ideal candidates
Experience and Education 2+ years of hands‑on experience with operational parameters and troubleshooting in at least one of the following areas: infrastructure/systems administration, networking, DevOps, compute, storage, database, big data & analytics, application‑level services, serverless, or
Link-Worldwide is seeking an HVAC Solutions Support Specialist located in Valle de Chalco Solidaridad, Estado de México. This role involves assisting field specialists in the startup and troubleshooting processes of Jamesway HVAC systems and developing technical documentation. The
KioSoft Technologies LLC (\KioSoft\) is a growing hardware and software company providingturnkey custom solutions for the Commercial Laundry, Vending, and other unattended PaymentIndustries. KioSoft has operations in the United States, Canada, Mexico, China, Korea, andWe are
Link-Worldwide is seeking a dynamic Support Engineer in Mexico, Estado de México, Valle de Chalco Solidaridad. This role involves leading team projects, resolving complex support issues, and improving operational efficiency. Candidates should have 3+ years in programming or