Link-Worldwide in Valle de Chalco, Estado de México, is seeking a technical support specialist. This role involves delivering excellent user support using Salesforce Service Cloud and managing customer escalations effectively. The ideal candidate should possess a bachelors degree in
Responsibilities Communicating with customers and handling their requests through various communication channels Independently analyzing complex cases and assigning tasks to the second line, development in JIRA Processing of assigned tasks in JIRA Analyzing logs in Splunk,
At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently
ResponsibilitiesCommunicating with customers and handling their requests through various communication channelsIndependently analyzing complex cases and assigning tasks to the second line, development in JIRAProcessing of assigned tasks in JIRAAnalyzing logs in Splunk, experience with Splunk is
El Ingeniero de Soporte Técnico II es responsable de proporcionar soporte técnico especializado y asistencia en la gestión de sistemas de refrigeración comercial. Sus funciones clave incluyen el monitoreo de los sistemas de refrigeración, la solución
Network Engineer (Dispatch) This dispatch role requires the Network Engineer to visit the Richmond, BC site whenever the client needs their presence and to provide first and second‑level technical support. The engineer manages the efficient assignment and dispatch of service requests,
Network Support Engineer – Mexico City, Cisco Meraki Location: Mexico City, Mexico. Must be within a commutable distance to the office and available onsite 2‑3 days per week. Fluency in English (spoken and written) is required. Responsibilities Provide
About The Role At ThousandEyes, we help customers understand the gotchas of Internet-based service delivery: how to identify problems, how to resolve them, and how to avoid them in the future. Our Customer Engineering team empowers
Link-Worldwide is seeking a Network Support Engineer in Mexico City to provide technical support for Cisco Meraki products. The ideal candidate will have a strong understanding of networking technologies and excellent English communication skills. This role requires hands-on experience with
Who You Are You will provide 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers. You will also provide technology/product training and intellectual property material as required. Youll act
Job Title Technical/Quality Engineer – ZERUST – Toluca or Mexico City (Mexico) Department ZERUST/EXCOR Mexico Category R&D Location Toluca or Mexico City (Mexico) Position Type Full Time Travel Required 50% Purpose To hire an employee in Toluca or
Are you a highly detailed person who enjoys digging into data and problem solving? Do you love the border between development and product? Ericsson offers a fast‑paced, highly collaborative technical environment. Responsibilities Perform troubleshooting on Customer reported
Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem‑solving skills and have experience supporting technology teams, this role may be for you. As a member
Link-Worldwide is seeking an experienced technical support engineer to provide advanced expertise and leadership in solving complex customer issues. The role involves creating technical documentation, mentoring junior engineers, and working closely with product teams to influence improvements. Ideal candidates will have
Link-Worldwide is seeking a dynamic Support Engineer in Mexico, Estado de México, Valle de Chalco Solidaridad. This role involves leading team projects, resolving complex support issues, and improving operational efficiency. Candidates should have 3+ years in programming or technical support, proficiency
Link-Worldwide in Mexico is seeking a highly detailed person for a technical support role, requiring extensive knowledge in troubleshooting and support for OSS and M-OSS domains. You will perform customer issue resolution and participate in integration projects while managing
Link-Worldwide is seeking an HVAC Solutions Support Specialist located in Valle de Chalco Solidaridad, Estado de México. This role involves assisting field specialists in the startup and troubleshooting processes of Jamesway HVAC systems and developing technical documentation. The
Who You AreYou will provide 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers. You will also provide technology/product training and intellectual property material as required. Youll act as
Job TitleTechnical/Quality Engineer – ZERUST – Toluca or Mexico City (Mexico)DepartmentZERUST/EXCOR MexicoCategoryR&DLocationToluca or Mexico City (Mexico)Position TypeFull TimeTravel Required50%PurposeTo hire an employee in Toluca or Mexico City, Mexico that can fulfill the role of:Providing technical support to NTIC customers
Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem‐solving skills and have experience supporting technology teams, this role may be for you. As a member