Datadog is looking for a Technical Solutions Specialist based in Mexico City. The role involves engaging with customers for technical support, leading product demos, and participating in internal product discussions. Idóneo candidates are Computer Science or Engineering majors with a
Link-Worldwide in Valle de Chalco Solidaridad is seeking a Client Services Engineer. In this role, you will engage with customers to troubleshoot and resolve technical issues. You will analyze logs, reproduce issues, and provide documentation to enhance customer support. The ideal
Link-Worldwide in Valle de Chalco, Estado de México, is seeking a technical support specialist. This role involves delivering excellent user support using Salesforce Service Cloud and managing customer escalations effectively.The ideal candidate should possess a bachelors degree in computer science
ResponsibilitiesCommunicating with customers and handling their requests through various communication channelsIndependently analyzing complex cases and assigning tasks to the second line, development in JIRAProcessing of assigned tasks in JIRAAnalyzing logs in Splunk, experience with Splunk is welcomedTesting
Responsibilities Communicating with customers and handling their requests through various communication channels Independently analyzing complex cases and assigning tasks to the second line, development in JIRA Processing of assigned tasks in JIRA Analyzing logs in Splunk, experience
At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently
The driving force behind our success has always been the people of AspenTech. What drives us is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to
Link-Worldwide is looking for a motivated engineer to provide customer support and technical solutions. The role requires a minimum of 5 years in engineering, with strong skills in DCS and PLC programming. Located in Mexico City, this position involves liaising
Join Bentley Systems Global Product Support organization as a Technical Support Engineer, delivering expert technical guidance across Bentleys product portfolio. You will collaborate with global teams to diagnose, troubleshoot, and resolve complex issues in real‐world enterprise environments using industry‐leading engineering software.
Senior Technical Support Engineer Location: Mexico City Employment type: Full-time regular - Hybrid Key Responsibilities Provide support to general customers for AVEVA HMI/SCADA products, resolving customer-reported issues. Document and report software issues to the R&D department for resolution. Efficiently manage customer cases in
Link-Worldwide is seeking a Technical Support Engineer in Mexico City. In this position, you will deliver exceptional technical support for Smartlys platform, engaging closely with Product and Engineering teams. The ideal candidate will thrive in a customer-facing SaaS environment, have strong English
Wärtsilä Corporation in Mexico, Ciudad de México, is seeking a Technical Support Engineer to join their Energy Storage and Optimization Lifecycle Management team. Responsibilities The successful candidate will be responsible for providing remote technical support, monitoring energy storage sites, and ensuring
Job Description Summary Global Technical Support Engineer in the Mexico City Office of the Integral Merchant Services Organization. Requires technical understanding of PayPals products and ability to analyze and resolve live technical and integration issues. Provides services to PayPal merchants, developers
Clutch Canada is hiring a Technical Support Engineer in Mexico City. In this role, youll provide exceptional technical support and troubleshooting for Smartlys platform, working closely with Product and Engineering teams. Adecuado candidates will thrive in a customer‑facing Saa S environment, possess
Requirements Bachelors degree in Systems, Computer Science, or a related field Minimum of 3 years of experience in technical support and customer service Knowledge of ITIL methodologies Experience with ticket management systems, preferably ServiceNow Advanced knowledge of G Suite,
Job Description Summary General Technical Support Engineer in the Mexico City Office of the Global Merchant Services Organization. Requires technical understanding of PayPals products and ability to analyze and resolve live technical and integration issues. Provides services to PayPal merchants, developers
Are you a highly detailed person who enjoys digging into data and problem solving? Do you love the border between development and product? Ericsson offers a fast‐paced, highly collaborative technical environment.ResponsibilitiesPerform troubleshooting on Customer reported OSS/Expert Analytics/Orchestration CSRs.Deliver
About The RoleAt ThousandEyes, we help customers understand the gotchas of Internet-based service delivery: how to identify problems, how to resolve them, and how to avoid them in the future.Our Customer Engineering team empowers customers with ThousandEyes to ease
Network Support Engineer – Mexico City, Cisco MerakiLocation: Mexico City, Mexico. Must be within a commutable distance to the office and available onsite 2‐3 days per week. Fluency in English (spoken and written) is required.ResponsibilitiesProvide technical support for Meraki products,
Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem‐solving skills and have experience supporting technology teams, this role may be for you. As a member of