Especialista Work Force Country: Mexico ES EL MOMENTO Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las personas están en el centro de este
Company Description Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy
Capgemini is seeking an experienced Verint AI Software Engineer in Mexico City to enhance customer experience through innovative AI solutions. You will design, develop, and optimize AI-driven applications using Verint technology while collaborating with cross-functional teams. This role
WHAT IS YOUR ROLE As a Manager, Workforce Management, you will lead the Workforce team within a 24/7 BPO environment supporting email and chat operations. The role is responsible for shaping and driving the WFM strategy
-Job descriptionIf youre looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued youll be.We are currently seeking an experienced professional to join our
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs.Its how weve become industry leaders in property and casualty
Overview Fecha límite para apuntarse: ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países y brinda servicio a más de 80
Strategy & Consulting - Global Network | SONG - Service - Cloud Contact Center Consultant3 days ago Be among the first 25 applicantsJoin Our Global Consulting Network and Expand Your Horizons! Are you ready to take
Job Title: Sr. Telecommunications QA EngineerLocation: Remote within Mexico (other locations will be ignored)Type: Full Time / ContractorCompensation: $55,000 MXN per month (contractor)About Us:Value2Biz is committed to delivering seamless customer engagement solutions through cutting-edge technology and
About The Job Great Player support is fast and precise. The Partner Operations team is responsible for all support agents globally and the Workforce Management team makes sure the right people are always available to help.
VACANTE GTR | El cerebro detrás de cada llamada¿Te laten los números, los retos y ser el que mueve los hilos en tiempo real? GTR - Gestión de Tráfico y Recursos para que la operación nunca
Especialista Work Force Country: MéxicoEstamos buscando un/a Especialista Work Force con base en el Contact Center Santander, Querétaro Qro.El impacto que generarásEn este puesto, tus principales responsabilidades incluirán:Proyectar la demanda operativa mediante el análisis histórico de
* Build trend-based forecasts for each channel over different timeframes and confirm reliability with scenario and risk simulations.* Create capacity and hiring plans incorporating seasonality, marketing campaigns, sales projections, policy/product changes, and attrition; quantify impacts of
VACANTE GTR | El cerebro detrás de cada llamada¿Te laten los números, los retos y ser el que mueve los hilos en tiempo real? GTR - Gestión de Tráfico y Recursos para que la operación nunca
Overview VACANTE GTR. El cerebro detrás de cada llamada. Te laten los números, los retos y ser el que mueve los hilos en tiempo real. GTR Gestión de Tráfico y Recursos para que la operación nunca
About The Role We are looking for our first Senior Workforce Manager, a role that we view as a strategic business function rather than a back‐office scheduling task. At Félix, every operational decision deserves a number
Buscamos un(a) Supervisor Senior de Workforce Management (WFM) con sólida experiencia en call center, responsable de la planificación, monitoreo y optimización de recursos para asegurar el cumplimiento de niveles de servicio y eficiencia operativa. Responsabilidades principales
Link-Worldwide in Mexico City is looking for a skilled professional to manage contact center operations. You will be responsible for creating forecasts, capacity and hiring plans, and leading variance analysis. The ideal candidate will possess at
WHAT IS YOUR ROLEAs a Manager, Workforce Management, you will lead the Workforce team within a 24/7 BPO environment supporting email and chat operations.The role is responsible for shaping and driving the WFM strategy across the
OverviewPaís: MéxicoSantander () está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología. Las personas están en el centro de este camino y se lidera una transformación centrada en