The Analyst, PSC Workforce Management at Novartis will oversee the daily operational execution of the PSC WFM, monitoring service levels and productivity across programs, teams and associates. Location: Mexico City, Mexico.Responsibilities include forecasting intra-day volumes, adjusting forecasts, ensuring
DoorDash is seeking a Senior Business Analyst to join the Forecasting Workforce Management team. You will drive projects to scale global operations, optimize processes, and reduce costs through data-driven insights. The role requires designing and implementing SQL
DoorDash is seeking a Senior Business Analyst to join the Forecasting Workforce Management team. You will drive projects to scale global operations, optimize processes, and develop cost-saving solutions.You will bridge data with business requirements, lead cross-functional projects,
Job Title: Real Time Analyst (RTA) Location: Mexico (Remote) Employment Type: Contract / Full-Time Job Summary We are looking for an experienced Real Time Analyst (RTA) to monitor and manage real-time contact center performance across multiple channels. The
-Job descriptionIf youre looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued youll be. HSBC is one of the largest banking and financial services
Description Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the
Description Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the
Senior Analyst, Demand Planning & Analytics About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this
About the Team: You will be a part of the Workforce Management(WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best
IT Talent Acquisition @ Tential SolutionsOur clients Player Support organization is evolving to deliver transformative player experiences powered by data, insight, and product/operational excellence.As a Senior Player Support Analyst, youll act as a strategic thought partner to
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the
About the Team: You will be a part of the Workforce Management(WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best
DoorDash Mexico is seeking a Senior Business Analyst to join the Forecasting Workforce Management team. This role focuses on scaling global operations, optimizing processes, and delivering cost-saving solutions through data-driven analysis.You will lead projects, design and implement
DoorDash is seeking a Workforce Planner to develop and scale support staffing plans in the Phoenix area. You will forecast monthly, weekly, and hourly needs and drive improvements in forecast accuracy, reporting, and staff utilization for
Empresa latinoamericana especializada en relaciones empresa/cliente a través de operaciones de Contact Center y BPO. Solicita: ANALISTA WFM Objetivo: Responsable de vigilar el cumplimiento de la programación de turnos y los principales indicadores. De esta actividad, se
Confie in Mexico is seeking a Real-Time Analyst career path starting as a WFM Planner/Scheduler to study historical patterns and adjust staffing. This role leads to progression toward real-time analysis responsibilities within our customer service operations in Tijuana.