Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million
About the JobGreat Player support is fast and precise.The Partner Operations team is responsible for all support agents globally and the Workforce Management team ensures the right people are always available to help.As a WFM Analyst, you will
Link-Worldwide is seeking a WFM Analyst in Valle de Chalco Solidaridad, Estado de México.In this role, you will work with partners to ensure data accuracy in reports and optimize operations.Youll maintain and develop reports, work closely with different
About The Job Great Player support is fast and precise. The Partner Operations team is responsible for all support agents globally and the Workforce Management team makes sure the right people are always available to help.
Kraft Heinz is hiring a WFM Analyst in Mexico City responsible for demand forecasting, staffing, and performance monitoring for Contact Center operations. This position involves optimizing labor efficiency, producing actionable insights, and collaborating with various departments to ensure
Link-Worldwide está en búsqueda de un WFM Analista en México, Estado de México. Esta es una excelente oportunidad para unirte a un equipo dinámico. Se requiere experiencia previa en Workforce Management y habilidades avanzadas en Excel para
Link-Worldwide is looking for a Real-Time Analyst (RTA) in Valle de Chalco Solidaridad, Mexico, to enhance player support operations.You will work with partners globally to ensure swift responses to player needs, maintain service levels, and adjust plans
Link-Worldwide in Monterrey is looking for a Workforce Management Intraday Traffic specialist responsible for KPI & performance management and scheduling strategies. The role involves monitoring call forecasts, taking corrective actions to meet KPIs, and optimizing agent
Analista de Tiempo Real (RTA) - Evolve CX : Modalidad : Presencial: Monrovia 1115, Portales Sur, Benito Juárez, 03303 Ciudad de México, CDMX Sobre Evolve CX : En Evolve CX, estamos revolucionando la industria de los
¡Únete a Nuestro Equipo como WFM Real Time Analyst ! GBS México, somos líderes en el mundo corporativo de call center, especializados en brindar una atención a clientes excepcional. Responsabilidades : - Eficiencia en la previsión y planificación,
Capgemini is looking for an Operations Analyst to enhance Workforce Management in a contact center environment in Mexico. The role focuses on monitoring performance metrics, managing daily workforce schedules, and providing operational insights to leadership teams. The
As one of DoorDashs core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile theres always someone there to help make things right. Our team designs, manages and
Workforce Management Intraday Traffic WFM Traffic is the person responsible for the centralized tasks of KPI & Performance management and strategy determination and adjustment in regards to capacity as part of the Intraday Management task. Besides this
Acerca de Bridgestone :Bridgestone Americas, Inc. (BSAM), con sede en Nashville, Tennessee, y Bridgestone Europa, Medio Oriente y África (BSEMEA), con sede en Bruselas, Bélgica, operan colectivamente como la región estratégica Bridgestone West. Esta región atiende
Job Category Finance Position Summary The Workforce Management (WFM) Supervisor will be responsible for managing the team of HRIS Analysts who perform solution design, application configuration, integration support, application testing and system administration of Bridgestones Latin America Time
About The JobGreat Player support is fast and precise.The Partner Operations team is responsible for all support agents globally and the Workforce Management team makes sure the right people are always available to help.As a Real‐Time
Responsabilidades del puestoAnálisis y gestión del labor cost, incluyendo presupuesto anual y seguimiento de desviaciones.Generación de reportes estratégicos y monitoreo de KPIs de HR (FTE, horas hombre, ausentismo, overtime, entre otros). Administración y mejora de sistemas
Key ResponsibilitiesEnsuring HRIS tickets are answered timely (ie. Password resets, reporting requests, security roles)Ensuring time reports needed for payroll are developed and delivered on time.Comfortable working with developers to help define requirements for system interfaces.Leading and/or
About The Job Great Player support is fast and precise. The Partner Operations team is responsible for all support agents globally and the Workforce Management team makes sure the right people are always available to help.