The Analyst, PSC Workforce Management at Novartis will oversee the daily operational execution of the PSC WFM, monitoring service levels and productivity across programs, teams and associates. Location: Mexico City, Mexico. Responsibilities include forecasting intra-day volumes, adjusting forecasts,
DoorDash is seeking a Senior Business Analyst to join the Forecasting Workforce Management team. You will drive projects to scale global operations, optimize processes, and develop cost-saving solutions.You will bridge data with business requirements, lead cross-functional projects,
We are a transnational company with operations in Mexico, Ghana, the Philippines and the United States. Our offices in Mexico are located in Concentro, in Zapopan, Jalisco. Real Time Analyst (WFM) Benefits: Salary base $15,000 Food vouchers Savings
About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace
CNX is seeking a Sr. Representative for Real Time Management in Querétaro. You will monitor intraday performance, manage agent schedules, and ensure staffing aligns with client expectations and Concentrix standards. The role requires 1+ year in
Visa Hunt is seeking an Operations Analyst to support Workforce Management in a US insurer’s contact center environment. You will monitor call volume, agent adherence, and staffing levels to ensure the daily scheduling plan and service levels
-Job descriptionIf youre looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued youll be. HSBC is one of the largest banking and financial services
About the Team: You will be a part of the Workforce Management(WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the
Description Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10
We need a data enthusiast who pairs sharp analytical capabilities with the leverage of modern AI tools. As our organization harmonizes multiple disparate systems, data sources, and analytics platforms into a single operational home, this role
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the
W ould you like to join a global organization where your expertise in payroll helps ensure an exceptional employee experience and operational excellence? What is your role? As Hire To Retire Operations Analyst you will provide US
Confie in Mexico is seeking a Real-Time Analyst career path starting as a WFM Planner/Scheduler to study historical patterns and adjust staffing. This role leads to progression toward real-time analysis responsibilities within our customer service operations in Tijuana.
Empresa latinoamericana especializada en relaciones empresa/cliente a través de operaciones de Contact Center y BPO. Solicita: ANALISTA WFM Objetivo: Responsable de vigilar el cumplimiento de la programación de turnos y los principales indicadores. De esta actividad, se
DoorDash is seeking a Workforce Planner to develop and scale support staffing plans in the Phoenix area. You will forecast monthly, weekly, and hourly needs and drive improvements in forecast accuracy, reporting, and staff utilization for
DoorDash Mexico is seeking a Senior Business Analyst to join the Forecasting Workforce Management team. This role focuses on scaling global operations, optimizing processes, and delivering cost-saving solutions through data-driven analysis.You will lead projects, design and implement
IT Talent Acquisition @ Tential Solutions Our client’s Player Support organization is evolving to deliver transformative player experiences powered by data, insight, and product/operational excellence . As a Senior Player Support Analyst , you’ll act as a
Description Our Client is one of the United States largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the