The driving force behind our success has always been the people of AspenTech. What drives us is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to
Link-Worldwide seeks a Technical Support Engineering Manager to lead a team tasked with resolving complex customer technical issues. The role is pivotal in managing customer relationships and ensuring your team has the necessary technical skills for delivering excellent customer support. You will drive product
Overview The Technical Support Lead is a hands‑on role that combines leadership and operational responsibilities for providing Level 1 (L1) technical support to the dealership network. This individual will directly address technical issues, oversee case management, and ensure the efficient resolution
Link-Worldwide is seeking a Technical Support Manager to lead a team in providing exceptional customer support. Your role will mentor technical staff, ensure seamless operations, and engage in strategic planning. The ideal candidate has supervisory experience, a customer-focused approach, and is proficient
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsofts products and
Link-Worldwide in Mexico City is looking for a customer support specialist responsible for addressing technical and account issues through various support platforms. This role includes coaching the team to meet Service Level Agreements and handling customer-facing incidents. The ideal candidate
Minimum qualificationsBachelors degree or equivalent practical experience.5 years of experience with software development in Java or Kotlin languages, and with data structures/algorithms.3 years of experience testing, maintaining, or launching software products, and 1 year of experience
Minimum qualificationsBachelors degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.Experience supporting customers in cloud operations (e.g.,
Your New RoleThis role leads a mix of critical components, managing IT support services, Global Service Desk, with ability to deliver a high-quality support strategy. It is highly visible and is an integral link between the IT service
Technical Account Hub Manager, Google Cloud Consulting (Spanish, English)ApplyPlease submit your resume in English - we can only consider applications submitted in this language.Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance
Minimum qualificationsBachelors degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.Experience supporting customers in cloud operations (e.g.,
OverviewDigital Business Services (DBS) is a pivotal part of the Group with 60k+ FTE across 60+ markets.DBS consists of Technology, Operations, Data, Procurement, Corporate Services and Transformation.DBS provides essential operational and technical support to our global businesses and
Brief Job Description The Supervisor of Service Technical Support oversees technical assistance, troubleshooting, and support for monitoring solutions. This role involves providing on-site and remote technical support, leading customer meetings, and driving root cause investigations. The supervisor also contributes to documentation, process
DESCRIPTION Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, serving a wide range of customers—from individual households to schools,
Technical Product Manager, Digital Commerce Platform Come and join the Digital & Enterprise Capabilities Team as we work to transform Thomson Reuters into a truly Digital company. We arent just changing the way customers engage with us, we are
Link-Worldwide in Mexico, Estado de México, Valle de Chalco Solidaridad is seeking a skilled Communications Manager to be a key driver in communicating critical customer incidents. This role involves close collaboration with Engineering, Technical Support, and Product Owners to
At Paymentology, were redefining whats possible in the payments space. As the first truly general issuer‑processor, we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across
At Qualtrics, we create software the worlds best brands use to deliver exceptional frontline experiences, build high‐performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the
Overview Were looking for a Technical Product Customer Support Specialist to help users navigate a financial SaaS platform. You will manage support operations independently during your shift, handling incoming tickets and live chat inquiries via Intercom, building efficiency systems,
SALESFORCE TECHNICAL CONSULTING MANAGER Location: Hybrid | GDC, Mexico City Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Lead technical design sessions; design and document technical solutions aligned with client business objectives; identify gaps