L1 Support Engineer (Analytics & BI) Contractor · Remote in Mexico · Full-time · 3-month project (potential extension) Were looking for an L1 Support Engineer to provide first-line support for analytics and business intelligence users. If you enjoy solving technical problems,
About the role Purpose To proactively manage customer interactions—both potential and existing—by providing exceptional support to the company’s sales and service functions. This role involves assisting with in-house engineering tasks related to product, process, and software enhancements.
At Sequoia Connect , we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of
At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable
Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that
Objetivo del Puesto Garantizar la operación, estabilidad, soporte y mejora continua de la plataforma Oracle Fusion Cloud, proporcionando atención de incidentes, análisis de causa raíz, gestión de requerimientos, monitoreo de integraciones y soporte a usuarios de
Company Description Cerby is revolutionizing the way organizations secure and manage nonstandard applications that fall outside traditional IT oversight. Our platform uniquely automates security processes for disconnected and hard-to-manage applications, enabling teams across the enterprise to
We are Datadogs in-house product experts. The Technical Solutions team enables Datadogs worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers
Technical Support Engineer This role focuses on helping customers succeed with Smartly’s platform by resolving complex technical issues and improving overall product experience. You will work closely with Product and Engineering to investigate problems, support new feature rollouts, and
Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people
Ready to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew. At My IT Crew, being an engineer isnt about closing tickets, its about building trust. Since 2016, weve been redefining
At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock
The Role: The Application Support Engineer will be responsible for maintaining and supporting applications built on the our Platform, acting as the first line of technical support for customers when issues arise. This is a customer-facing role that requires
A prominent software development company in Puebla is looking for a Technical Support Engineer to be the first point of contact for customers. This role involves resolving product and technical issues, managing server environments, and troubleshooting challenges across
Description ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa,
Junior Mission-Critical Application Monitoring & Support Analyst Responsibilities: monitor and support mission-critical applications in a production environment. The role focuses on reviewing alerts, monitoring application health, performing basic troubleshooting, analyzing logs, and assisting with incident resolution while working
Agile Engine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first
Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and