Puebla, MexicoPellera Technologies — Puebla (On-site Role)Pellera Technologies is looking for a Customer Support Team Lead to oversee a team of agents who provide high-quality support across various managed services. This role is perfect for someone with an operational
Job Title: Customer Support Agent Position Overview: Customer Support Agent is responsible for providing quality and efficient customer support to customers through quality phone calls and tickets daily, as well as various tasks assigned to the
Technical Stack OverviewCisco Webex SuiteEncryption, TLS / SRTP awarenessACD (IPCC, Finesse, Genesys)Cisco UCSNetwork Voice Engineer (Unified Communications & Collaboration)Role SummaryThe Voice Engineer is responsible for implementing, administering, and supporting enterprise voice and unified communications (UC) platforms
Pellera Technologies is looking for a Customer Support Team Lead to oversee a team of agents who provide high-quality support across various managed services. This role is perfect for someone with an operational mindset, strong ownership, and a
Job Title: Customer Support Agent Customer Support Agent is responsible for providing quality and efficient customer support to customers through quality phone calls and tickets daily, as well as various tasks assigned to the agent.Responds to
Job Title: Customer Support Agent Position Overview: Customer Support Agent is responsible for providing quality and efficient customer support to customers through quality phone calls and tickets daily, as well as various tasks assigned to the
Technical Stack Overview Cisco Webex Suite Encryption, TLS / SRTP awareness ACD (IPCC, Finesse, Genesys) Cisco UCS Network Voice Engineer (Unified Communications & Collaboration) Role Summary The Voice Engineer is responsible for implementing, administering, and supporting
Pellera Technologies Mexico is looking for a Network Voice Engineer specialized in Unified Communications & Collaboration to manage and support enterprise voice platforms. The role requires expertise in troubleshooting voice issues and close collaboration with engineering teams to
Pellera Technologies Mexico is seeking a Customer Support Agent to provide quality support through phone calls and tickets. The successful candidate will maintain daily communication with the team, respond to customer inquiries, and assist in managing ticket requests.
Direct message the job poster from Pellera Technologies Mexico Position Overview The Junior Project Manager supports the planning, coordination, and execution of small to medium customer‑facing IT engagements. This role works closely with Project Managers, Service Managers, and
Main Purpose of the Role:A NOC Specialist is responsible for monitoring, maintaining, and troubleshooting an organizations network infrastructure to ensure optimal performance and uptime. They serve as the first line of defense against network disruptions and
Pellera Technologies Mexico is looking for a Junior Accountant in Puebla, who will support the finance team with daily accounting tasks including managing bank transactions and maintaining accurate records. This role is perfect for someone at the start
Pellera Technologies is looking for a Customer Support Team Lead to oversee a team of agents who provide high-quality support across various managed services. This role is perfect for someone with an operational mindset, strong ownership, and a
Pellera Technologies Mexico seeks a Senior Cloud Engineer to design and optimize cloud infrastructures on Azure and GCP. This role focuses on hands-on engineering rather than architecture, with responsibilities including deployment, support, and automation of cloud services. The
The Senior Cloud Engineer is responsible for designing, deploying, operating, and optimizing cloud infrastructures on Azure & GCP , ensuring high availability, security, performance, and cost efficiency. This is a technical, hands-on engineering role , not
Job Summary The Junior Accountant supports the finance team by performing daily accounting tasks, with a primary focus on processing bank transactions, preparing journal entries, and maintaining accurate financial records. This role is ideal for someone
Pellera Technologies is a general technology consulting and services company specializing in digital transformation, enterprise solutions, and talent services. We partner with organizations to deliver innovative, scalable solutions across areas like cloud, infrastructure, and emerging technologies, while also helping them
Pellera Technologies Mexico is looking for a skilled Network Voice Engineer to implement and support voice and unified communications platforms. The ideal candidate will have 3–5 years of experience in enterprise environments, focusing on troubleshooting and collaboration tools
Customer Support Agent Pellera is looking for a dedicated and customer‐focused Customer Support Agent to join our growing team. The role involves delivering exceptional customer service through phone, email, and ticket‐based support while ensuring timely issue resolution
Main Purpose of the Role: A NOC Specialist is responsible for monitoring, maintaining, and troubleshooting an organizations network infrastructure to ensure optimal performance and uptime. They serve as the first line of defense against network disruptions