Puebla, MexicoPellera Technologies — Puebla (On-site Role)Pellera Technologies is looking for a Customer Support Team Lead to oversee a team of agents who provide high-quality support across various managed services. This role is perfect for someone with an operational
Job Title: Customer Support Agent Position Overview: Customer Support Agent is responsible for providing quality and efficient customer support to customers through quality phone calls and tickets daily, as well as various tasks assigned to the
Technical Stack OverviewCisco Webex SuiteEncryption, TLS / SRTP awarenessACD (IPCC, Finesse, Genesys)Cisco UCSNetwork Voice Engineer (Unified Communications & Collaboration)Role SummaryThe Voice Engineer is responsible for implementing, administering, and supporting enterprise voice and unified communications (UC) platforms
Pellera Technologies is looking for a Customer Support Team Lead to oversee a team of agents who provide high-quality support across various managed services. This role is perfect for someone with an operational mindset, strong ownership, and a
Job Title: Customer Support Agent Customer Support Agent is responsible for providing quality and efficient customer support to customers through quality phone calls and tickets daily, as well as various tasks assigned to the agent.Responds to
Job Title: Customer Support Agent Position Overview: Customer Support Agent is responsible for providing quality and efficient customer support to customers through quality phone calls and tickets daily, as well as various tasks assigned to the
Network Voice Engineer (Unified Communications & Collaboration) Role Summary The Voice Engineer is responsible for implementing, administering, and supporting enterprise voice and unified communications (UC) platforms across voice, video, messaging, meetings, and mobility services. This role
The M365 Engineer is responsible for the design, administration, optimization, and support of Microsoft 365 services across multi-client environments. This role ensures availability, security, compliance, performance, and seamless user experience across the Microsoft 365 ecosystem—including Exchange
The M365 Engineer is responsible for the design, administration, optimization, and support of Microsoft 365 services across multi-client environments. This role ensures availability, security, compliance, performance, and seamless user experience across the Microsoft 365 ecosystem—including Exchange
The M365 Engineer is responsible for the design, administration, optimization, and support of Microsoft 365 services across multi-client environments. This role ensures availability, security, compliance, performance, and seamless user experience across the Microsoft 365 ecosystem—including Exchange
The M365 Engineer is responsible for the design, administration, optimization, and support of Microsoft 365 services across multi-client environments. This role ensures availability, security, compliance, performance, and seamless user experience across the Microsoft 365 ecosystem—including Exchange
The M365 Engineer is responsible for the design, administration, optimization, and support of Microsoft 365 services across multi-client environments. This role ensures availability, security, compliance, performance, and seamless user experience across the Microsoft 365 ecosystem—including Exchange
Pellera Technologies Mexico in Puebla seeks an M365 Engineer to manage Microsoft 365 services, including Exchange Online, SharePoint, and Teams. The ideal candidate has over 3 years of experience and strong technical skills to ensure a secure and
As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside
Job SummaryThe M365 Engineer is responsible for the design, administration, optimization, and support of Microsoft 365 services across multi-client environments. This role ensures availability, security, compliance, performance, and seamless user experience across the Microsoft 365 ecosystem—including
Direct message the job poster from Pellera Technologies Mexico Position Overview The Junior Project Manager supports the planning, coordination, and execution of small to medium customer‑facing IT engagements. This role works closely with Project Managers, Service Managers, and
Pellera Technologies is looking for a Customer Support Team Lead to oversee a team of agents who provide high-quality support across various managed services. This role is perfect for someone with an operational mindset, strong ownership, and a
Main Purpose of the Role: A NOC Specialist is responsible for monitoring, maintaining, and troubleshooting an organizations network infrastructure to ensure optimal performance and uptime. They serve as the first line of defense against network disruptions
Job Title: Customer Support Agent (French) Position Overview :Customer Support Agent is responsible for providing quality and efficient customer support to customers through quality phone calls and tickets daily, as well as various tasks assigned to
Job Title: Customer Support Agent (French) Position Overview :Customer Support Agent is responsible for providing quality and efficient customer support to customers through quality phone calls and tickets daily, as well as various tasks assigned to