Job Title:Telecom Support Engineer (Genesys Cloud) - Bilingual Job DescriptionWere Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused,
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySales Job Details About Salesforce Salesforce is the #1 AI
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Successful candidates will be responsible for the implementation and support of on-prem solutions as well as playing a primary role in our move to UCaaS and CCaaS cloud solutions. The candidate will work with our infrastructure
IVR Voicebot Product Manager - Agent Experience Are you ready to lead the next generation of AI-powered customer service? Do you have a passion for automating complex voice interactions, reducing contact volume, and fundamentally transforming how
Acerca del Grupo QuintoAndar Somos el Grupo QuintoAndar, el ecosistema inmobiliario más grande de América Latina. Guiados por el propósito de ayudar a las personas a amar el lugar donde viven, creamos tecnología y soluciones que
Join Our Team Oowlish, one of Latin Americas rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team. As a valued member of Oowlish, you will collaborate with premier
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Fecha límite para apuntarse:2026-09-29 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de
About Truelogic At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups
Job Description SummaryAs the Manager, Operational Controls, you will lead a team of Operational Controls Analysts responsible for the day-to-day execution, quality, and consistency of operational control monitoring across Novartis Patient Support programs. You will execute
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
IMMYT is a cutting-edge, non-profit, international organization dedicated to solving tomorrow’s problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets,
Buscamosun/aIngeniero/adeSoftwareconexperienciaenGenesysCloudparadiseñar,desarrollar,integrarymantenersolucionesdentrodenuestraplataformaclouddecontactcenter. Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura. Lapersonaseleccionadaseráresponsabledeimplementarlógicadeenrutamiento,automatizacióneintegracionesdealtacalidadquedensoportealasnecesidadesoperativasydenegocio. El/lacandidato/atrabajaráenestrechacolaboraciónconelProgramDirector,ProductOwner,equipodearquitectura,equiposdedesarrolloydiferentesstakeholdersparacomprenderlosrequisitos,definirsolucionestécnicasyentregarfuncionalidadesescalablesdentrodeGenesysCloud. DesarrollarymantenerflujosdeexperienciadeclienteenGenesysCloudArchitect. ConstruirydarsoporteaintegracionesutilizandoAPIsdeGenesysCloud,DataActionsyserviciosbasadoseneventos. Implementarlógicaderouting,automatizaciónyconfiguracionesparacanalesdevozydigitales. ColaborarconProductOwners,BusinessAnalystsyequiposITparaentregarsolucionestécnicasalineadasconlasnecesidadesdelnegocio. Resolverincidencias,optimizarelrendimientoygarantizarlaestabilidaddelaplataforma. Participarenactividadesdetesting,documentaciónydesplieguesiguiendobuenasprácticasdedesarrollo. Darsoportealamejoracontinuadelaplataformadecontactcenterydelosprocesosrelacionados. Requisitos y cualificaciones Entre3y7+añosdeexperienciaendesarrollooingenieríadesistemasdecontactcenter/telefonía;almenos2añostrabajandoespecíficamenteconGenesysCloudosolucionesCCaaSequivalentes. Experienciademostrabledesplegandoserviciosinbound/outboundenproducciónygestionandogo-lives. Capacidadparaanalizarrequisitosytransformarlosensolucionestécnicas.
SOLTEL continúa creciendo. Somos una Compañía de IT con un sólido proyecto empresarial, con más de 800 profesionales especializados en Ingeniería de Sistemas, Ingeniería de Software, Soporte Tecnológico, Asistencia Técnica, I+D+i y Smart Cities. Abrimos nueva
Se busca ingeniero/a de software con experiencia en Genesys Cloud para un puesto 100% teletrabajo con visitas puntuales a Madrid. Contrato indefinido....
En Ioon estamos convencidos de que la tecnología será el eje de la transformación de nuestras vidas, ¿Te animas a ser parte de esta revolución? Te proponemos esta posición por si te quieres sumar a un
Contact Center Genesys Cloud Lead Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues