Contact Center Genesys Cloud Lead Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues
Job Title:Telecom Support Engineer (Genesys Cloud) - Bilingual Job DescriptionWere Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused,
Acerca del puesto ADMINISTRADOR DE TELEFONÍA Grupo Royal Holiday, con 40 años de experiencia, es líder en la industria turística internacional. Contamos con más de 90,000 socios que disfrutan de más de 200 destinos y cruceros
Requirements · Required – Technical Skills · Título universitario o experiencia laboral equivalente · Más de 5 años de experiencia en entornos UC y Contact Center · Experiencia liderando equipos técnicos y proyectos complejos · Conocimiento
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI,
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySales Job Details About Salesforce Salesforce is the #1 AI
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Job Description SummaryAs the Manager, Operational Controls, you will lead a team of Operational Controls Analysts responsible for the day-to-day execution, quality, and consistency of operational control monitoring across Novartis Patient Support programs. You will execute
Especialista Work Force Country: Mexico ES EL MOMENTO Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las personas están en el centro de este
Buscamosun/aIngeniero/adeSoftwareconexperienciaenGenesysCloudparadiseñar,desarrollar,integrarymantenersolucionesdentrodenuestraplataformaclouddecontactcenter. Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura. Lapersonaseleccionadaseráresponsabledeimplementarlógicadeenrutamiento,automatizacióneintegracionesdealtacalidadquedensoportealasnecesidadesoperativasydenegocio. El/lacandidato/atrabajaráenestrechacolaboraciónconelProgramDirector,ProductOwner,equipodearquitectura,equiposdedesarrolloydiferentesstakeholdersparacomprenderlosrequisitos,definirsolucionestécnicasyentregarfuncionalidadesescalablesdentrodeGenesysCloud. DesarrollarymantenerflujosdeexperienciadeclienteenGenesysCloudArchitect. ConstruirydarsoporteaintegracionesutilizandoAPIsdeGenesysCloud,DataActionsyserviciosbasadoseneventos. Implementarlógicaderouting,automatizaciónyconfiguracionesparacanalesdevozydigitales. ColaborarconProductOwners,BusinessAnalystsyequiposITparaentregarsolucionestécnicasalineadasconlasnecesidadesdelnegocio. Resolverincidencias,optimizarelrendimientoygarantizarlaestabilidaddelaplataforma. Participarenactividadesdetesting,documentaciónydesplieguesiguiendobuenasprácticasdedesarrollo. Darsoportealamejoracontinuadelaplataformadecontactcenterydelosprocesosrelacionados. Requisitos y cualificaciones Entre3y7+añosdeexperienciaendesarrollooingenieríadesistemasdecontactcenter/telefonía;almenos2añostrabajandoespecíficamenteconGenesysCloudosolucionesCCaaSequivalentes. Experienciademostrabledesplegandoserviciosinbound/outboundenproducciónygestionandogo-lives. Capacidadparaanalizarrequisitosytransformarlosensolucionestécnicas.
Buscando nuevos retos? ¿Quieres formar parte de nuestro equipo? Desde Profile buscamos Desarrolladores/as Genesys Cloud Con ilusión es como se cambian las cosas, y queremos contribuir a un futuro mejor gracias a la tecnología. Para conseguirlo no