ABOUT OMILIA Omilia is the leading enterprise conversational AI platform trusted by the worlds most demanding contact centers. We help organizations transform customer experience through voice AI that truly understands, speaks, and acts — at scale,
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Especialista Work Force Country: Mexico ES EL MOMENTO Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las personas están en el centro de este
Misión: El Analista debe mantener los KPI´s operativos en un nivel óptimo de contactacion para que las campañas cumplan con las metas establecidas. Actividades: Evalúa y aplica las estrategias necesarias para dar cumplimiento al indicador ventas
At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description:The Customer Care & Operations Director leads the
Role Purpose A WFM professional that provides Operational WFM analytical support and consultative guidance around established WFM processes and procedures. Enabling and educating the Operational Teams on the proper use of established WFM policies and procedures
Company Description Sutherland is a global digital transformation company that delivers exceptional experiences for leading brands worldwide. With core expertise in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics, Sutherland partners with iconic global enterprises to
ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better
Fecha límite para apuntarse:2026-07-08 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de
Job Description SummaryThe Operational Controls Analyst will provide operational control-focused monitoring for No-vartis Patient Support programs. The role is accountable for monitoring omnichannel communications and scoring critical operational control elements, including potential adverse event identification and
RH: Valeria Colin Location :CDMX, Edo Mex (Hybrid) Industry - Sector :Financial Services - Banking What youll do? - Build interaction flows with Genesys Cloud Architect - Generate and maintain documentation - Participate actively as a Scrum
Link-Worldwide is seeking a Business Analyst in Monterrey, Nuevo León, with expertise in Contact Center operations. The role involves collaborating with the Product Owner to define the product vision and delivery structure, and coordinating new feature
At Sabio Group, were dedicated to fostering an environment where employees thrive. Since 1998, weve built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate
We are still looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top
Job Description We are looking for a Business Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The successful candidate will collaborate closely with the Product Owner and business
Nuestro cliente es una empresa de TI parte de un grupo financiero GlobalIngeniería o Licenciatura Tecnologías de la InformaciónInglés AvanzadoExperiência de 3 a 5 años en la gestión y configuración de la plataforma Genesys Contac Center Habilidades
Miratech is seeking a Business Analyst with a strong background in Contact Center operations to join the Contact Center Transformation Program.The successful candidate will be responsible for defining product vision and roadmap while coordinating new features
HCLTech is looking for an Integration and Support Specialist in Querétaro to bridge the Genesys contact center platform and Salesforce CRM. This role focuses on onboarding users, troubleshooting integrations, and ensuring platform efficiency.The ideal candidate should have
Krell en Zaragoza busca un/a Ingeniero/a Genesys Cloud CX para unirse a un proyecto estable en modalidad prácticamente remota. El candidato ideal tendrá al menos 3 años de experiencia en Genesys Cloud CX y será responsable de diseñar
Link-Worldwide in Ciudad de México is looking for a Strategic Platform Manager to oversee the call center platform for Biolife and DD&T sectors. This role entails developing a robust platform strategy, ensuring compliance, and enhancing customer