Analista Sr de Despacho Department: Service - Call Centre/Customer Service Employment Type: Permanent - Full Time Location: Mexico/Mexico City Reporting To: Victor Hugo Trejo Bonilla - Senior Dispatch Supervisor Description Coordinar, asignar y dar seguimiento a
Analista de Despacho Department: Service - Call Centre/Customer Service Employment Type: Fixed Term - Full Time Location: Mexico/Mexico City Reporting To: Gerardo Núñez Contreras - Dispatcher Coordinator Description Coordinar, asignar y dar seguimiento a las órdenes
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep
¿Quiénes somos? Despegar es la plataforma de viajes líder en América Latina — y parte de un ecosistema aún más grande: Prosus, el grupo tecnológico global que también opera iFood, la app de delivery dominante en
Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — from designing and delivering onboarding curricula to
Requirements · Required – Technical Skills · Título universitario o experiencia laboral equivalente · Más de 5 años de experiencia en entornos UC y Contact Center · Experiencia liderando equipos técnicos y proyectos complejos · Conocimiento
About Us At Félix, were building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send
Requisitos • Requerido – Habilidades Técnicas • Más de 5 años de experiencia en entornos de Unified Communications (UC) y Contact Center. • Experiencia en soluciones Cisco, Nice inContact, Genesys y Microsoft. • Conocimiento de plataformas
Analista de Despacho Sr Department: Service - Call Centre/Customer Service Employment Type: Permanent - Full Time Location: Mexico/Mexico City Reporting To: Víctor Trejo - Senior Dispatch Supervisor Description Coordinar, asignar y dar seguimiento a las órdenes
IHG Hotels & Resorts is looking for a WFM professional to provide operational support in Mexico, Tamaulipas. The role involves optimizing costs, delivering revenue, and ensuring guest experience through effective WFM procedures.The ideal candidate will handle real-time management,
About the Company FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence. About the Role This opportunity is ideal
Estamos buscando un Analista de WFM para unirse a nuestro equipo de trabajo. Requisitos : - Bachillerato con certificado y/o licenciatura trunca o termina (económico administrativa o Informática) - Manejo de base de datos y administración en
Empresa especializada en relaciones empresa/cliente está en búsqueda de Analista WFM para su centro de operaciones Funciones principales - Elaboración de reportería - Predicción y monitoreo de volúmenes de llamadas - Monitoreo de indicadores (KPIs). Ofrecemos -
¡En Grupo Promass te estamos buscando! Somos una empresa apasionada por crear soluciones integrales de seguros y asistencias, ayudando a millones de familias a proteger lo que más aman, siempre innovando con lo último en tecnología.
InterContinental Hotels Group seeks a Specialist in Operational Workforce Management in Mexico. The role involves providing analytical support around WFM processes, educating teams to optimize costs and enhance guest experience. Responsibilities include monitoring call performance, maintaining high
IHG Hotels & Resorts is looking for a WFM professional to provide operational support in Mexico, Tamaulipas. The role involves optimizing costs, delivering revenue, and ensuring guest experience through effective WFM procedures. The ideal candidate will handle real-time