Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
About The Company DiDi Global Inc. is the worlds leading mobility technology platform.It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
DiDi Global Inc. is seeking a CX Operations Intern to support the Customer Experience team with data collection, analysis, and research that informs service improvements. You will work with analysts on real projects, build dashboards, assist with
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
Company Overview: If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create
DiDi Global, a leading mobility and digital financial services platform, is seeking a Service Operations Senior Manager based in Mexico City. This role champions a customer-centric culture within the Credit Card business, creating end-to-end CX strategies, structures,
Company OverviewDiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other
A leading mobility technology platform in Mexico City is searching for a Service Ops Sr. Manager. This role involves creating customer experience strategies, leading multifunctional teams, and connecting local business objectives with customer service initiatives. The ideal
Deliverect in Mexico City is looking for a Customer Experience Team Lead to enhance customer support operations. In this hybrid role, you will lead a team, ensuring optimal workflow and collaboration with various departments. As a
DiDi Global is seeking a highly analytical individual to join our Fintech team.The role involves optimizing customer experience through data analysis, collaboration with cross-functional teams, and improving performance metrics.Ideal candidates will have a strong background in
Siemens Software in Mexico City is seeking a Talent Acquisition Operations Partner to help shape end-to-end TA processes. You will work within a global Customer Experience team to drive analytics, improvements, and cross-functional collaboration across the
Mstar seeks a Senior CS & AI Ops Specialist to bridge frontline CX with AI Product/Engineering teams in Mexico City. The role focuses on mapping SOPs, analyzing conversation logs, and refining AI bot prompts and fallback logic. Ideal
DiDi Global Inc. in Mexico City seeks a Senior Product Operations professional to join the CX Center of Operations, focusing on fintech channel improvements, data-driven decision making, and cross-functional collaboration. You will help optimize customer journeys, build
Scale AI in Mexico City is seeking a Support Team Manager to lead a Tier 1-3 support team, balancing hands‑on coaching with operational oversight to ensure high‑quality, consistent customer experiences. You will drive performance metrics, manage
Deliverect Group in Mexico City is looking for a Customer Experience Team Lead to champion a customer-first culture and manage a high-performing support team. This full-time, hybrid role offers flexible work arrangements.You will optimize local support
Sitetracker is seeking an early-career Salesforce Operations Analyst to help configure processes, build insightful reports, and automate routine tasks that support our CX teams.You will work hands-on to enhance Salesforce data structures, develop dashboards, and apply AI-driven
Service Ops Sr. Manager Mexico City - Mexico About the company Di Di Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app‑based services across markets including Asia‑Pacific, Latin America and
Boldr is seeking an exceptional operational leader to connect Business Unit strategy with account execution. The Senior Manager, Client Experience Excellence will lead a team of Client Experience Managers, elevate operational discipline, and drive scalable CX operations
The Revenue Operations, Ad Ops & Partnerships Intern will support the Revenue Strategy & Operations team across a variety of operational, administrative, media, invoicing, and event-related workstreams. This role is intended for a highly organized generalist who
Company Overview:DiDi Global Inc. is the worlds leading mobility technology platform.It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms