About The Company DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch
Company OverviewDiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other
DiDi Global Inc. is seeking a CX Operations Intern to support the Customer Experience team with data collection, analysis, and research that informs service improvements.You will work with analysts on real projects, build dashboards, assist with VoC
Deliverect Group in Mexico City is looking for a Customer Experience Team Lead to champion a customer-first culture and manage a high-performing support team. This full-time, hybrid role offers flexible work arrangements.You will optimize local support
Scale AI in Mexico City is seeking a Support Team Manager to lead a Tier 1-3 support team, balancing hands‑on coaching with operational oversight to ensure high‑quality, consistent customer experiences. You will drive performance metrics, manage
Deliverect in Mexico City is looking for a Customer Experience Team Lead to enhance customer support operations. In this hybrid role, you will lead a team, ensuring optimal workflow and collaboration with various departments. As a
Klar S.A de C.V. in Mexico City is seeking a Senior CX Specialist to evolve and scale our Customer Experience operations. You will own end-to-end initiatives, using data, automation, and AI to improve customer journeys and operational
About the Role At Uber, providing excellent customer support to our Merchant partners are keen to business success. For the Delivery business, we need to maintain a high level of customer service while scaling to meet
Fanatics Collectibles is establishing a new technology hub in Mexico City focused on operational excellence, platform scalability, trust, and customer experience. As a Software Engineer, you will contribute to backend services, APIs, and tooling that improve
Boldr is seeking an exceptional operational leader to connect Business Unit strategy with account execution. The Senior Manager, Client Experience Excellence will lead a team of Client Experience Managers, elevate operational discipline, and drive scalable CX operations
About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of
Paystand, the worlds leading blockchain-enabled B2B payments network, seeks a Payments Operations Lead to own Yaydoo operations and scale across LATAM. Youll translate frontline learnings into actionable roadmaps while ensuring control and efficiency.In this hands-on role,
Service Ops Sr. Manager Mexico City - Mexico About the company Di Di Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app‑based services across markets including Asia‑Pacific, Latin America and
Company Overview Di Di Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch
ClassPass is seeking a Senior Product Manager to lead the Internal Ops product strategy, driving automation and AI-enabled workflows to improve efficiency and reduce manual work across CX, Sales, Partnerships, Finance, and Operations. You will partner with engineering
Crunchyroll is seeking a CX Operations Analyst to build foundational analytics for Customer Experience. You will develop, maintain, and enhance dashboards and reporting solutions to provide visibility into contact center performance, customer health, and trends. The role
Company Overview DiDi Integral Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
DiDi Global Inc. is seeking a data-driven analyst to own end-to-end analysis of driver quality, conversion, and retention across SSL regions. You will build dashboards, forecasting models, and reporting tools, using AI-assisted approaches to accelerate insights
Nextiva, a global leader in AI-powered customer experience and team collaboration, seeks a Support Operations Manager to lead a large technical support organization onsite in Guadalajara. You will coach Supervisors, drive performance, and establish a strong
Full-time Company Description : The Data Solutions Specialist manages our customers variable data for printed labeling. Examples include price tags containing data such as item prices, sizes, and barcodes as well as care and content labels