Función principal Actuar como referente técnico en el equipo de soporte, resolviendo incidencias complejas en entornos Linux y colaborando con infraestructura y desarrollo para mantener la estabilidad operativa. Conocimientos técnicos clave Administración Linux (Ubuntu/Debian/RHEL): systemd, permisos,
What would you do : Provide technical support and resolve incidents reported by our clients in Mexico and the US. Follow up on tickets assigned through Zendesk (ticketing system). Support focused on first call resolution (preferably).
We are seeking an experienced Network Administrator based in our Tijuana office to manage and support network infrastructure across remote customer sites and data centers. This role focuses primarily on Cisco Nexus and Catalyst switching, Cisco