Full Job Description : Enteracloud is seeking a motivated, tech-savvy individual to join our team as an Entry-Level IT Support / Client Support Specialist. This is an on-site position with strong career growth potential. You will be
Función principal Actuar como referente técnico en el equipo de soporte, resolviendo incidencias complejas en entornos Linux y colaborando con infraestructura y desarrollo para mantener la estabilidad operativa. Conocimientos técnicos clave Administración Linux (Ubuntu/Debian/RHEL): systemd, permisos,
What would you do : Provide technical support and resolve incidents reported by our clients in Mexico and the US. Follow up on tickets assigned through Zendesk (ticketing system). Support focused on first call resolution (preferably).