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Link-Worldwide seeks a skilled professional for monitoring and incident management in Mexico, Jalisco. You will play a crucial role in triage, troubleshooting, and supporting i OS application development while collaborating across teams to ensure service quality.
Will be responsible for Eyes on glass Monitoring, Triage & Incident Ownership, Troubleshooting & Restoration, Cross-Team Collaboration, Platform & Application Stack Awareness and Service Quality & Process Excellence. Triage & Incident Ownership Perform rapid intake, triage,