Billing and Collections Analyst Location: Puebla - Hybrid Key Responsibilities Act as the primary specialist for invoice documentation and collections processing, ensuring timely payments from customers. Maintain organized records of billing communications and actions taken to
Owns the relationship held with each customer and serves as an interface between the customer and the Rackspace support infrastructure to ensure the customer’s technical, system administration, and specialist support needs are met. Owns customer issues
What we are looking for Experience with AWS services including but not limited to S3, Athena, EC2, EMR, and Glue. Ability to resolve ongoing issues with operating the cluster. Experience integrating data from multiple data sources.