The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues. They provide exceptional standards of support to all internal customers and support a variety of assets, products, services, and platforms,
Job OverviewReports to: Service Desk Lead – Americas. This hybrid position is based in our Mexico City office in the Santa Fe area; 3 days per week. Full‐time local Service Desk coverage (40 hours per week). The
Job Overview Reports to: Service Desk Lead – Americas. This hybrid position is based in our Mexico City office in the Santa Fe area; 3 days per week. Full‑time local Service Desk coverage (40 hours per week).