We are seeking customer-focused and dependable Customer Care Representatives to join our growing remote team. In this role, you will support customers across phone, email, webchat, and social channels, helping resolve inquiries related to orders, billing,
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
About The Team/Role We are the Courier Structure Team, dedicated to building a rational courier ecosystem that ensures sufficient delivery capacity for the platform while providing differentiated Product‑Market Fit for couriers. This role serves as both