Daily tasks include:- Manage inbound and outbound calls in a timely manner- Follow procedures when handling different topics- Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives- Build sustainable relationships and engage
Daily tasks include: - Manage inbound and outbound calls in a timely manner - Follow procedures when handling different topics - Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives - Build