Job Title:Telecom Support Engineer (Genesys Cloud) - Bilingual Job DescriptionWere Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re
Successful candidates will be responsible for the implementation and support of on-prem solutions as well as playing a primary role in our move to UCaaS and CCaaS cloud solutions. The candidate will work with our infrastructure
IVR Voicebot Product Manager - Agent Experience Are you ready to lead the next generation of AI-powered customer service? Do you have a passion for automating complex voice interactions, reducing contact volume, and fundamentally transforming how businesses
Intégrate a la Tribu ¡ Somos los coding wizards, un equipo de expertos en tecnología apasionados por lo que hacemos. Creemos en la diversidad y la inclusión, y nos esforzamos por cultivar un ambiente de trabajo
¡Multiplica te está buscando! Somos una consultora especializada en ofrecer las mejores oportunidades laborales al mejor talento digital del mercado. Tenemos 20 años de experiencia reclutando a personas capacitadas, innovadoras y con ganas de crecer para
El Especialista en Servicios y Ventas es un puesto de nivel inicial responsable de responder consultas sobre servicios mediante comunicaciones de llamadas telefónicas entrantes y por correo junto con el equipo de Servicio al Cliente. El
Who we are We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep
El Especialista en Servicios y Ventas es un puesto de nivel inicial responsable de responder consultas sobre servicios mediante comunicaciones de llamadas telefónicas entrantes y por correo junto con el equipo de Servicio al Cliente. El
Wolf Recruiter Company is seeking a Mid-to-Senior Asterisk Developer to join our development team and help us enhance our telephony platform, develop new features, and optimize performance in a fast-paced environment.You will work on SIP/telephony infrastructure,
En Mobiik estamos buscando un/a IVR Voicebot Product Manager con experiencia en IA conversacional y automatización de centros de contacto. Serás responsable de la definición de la estrategia de automatización de interacciones por voz y de liderar
Capgemini seeks an experienced NICE CXone Development Lead to provide hands-on technical leadership, solution design, and delivery ownership on the NICE CXone platform. The role requires deep expertise in CXone configuration, IVR/Studio development, WFM/WEM, integrations, and AI-enabled
Tential Solutions in Mexico seeks a Senior Contact Center Engineer with hands-on NICE inContact CXone Studio expertise to design, develop, and support enterprise contact center solutions across IVR, routing, integrations, and conversational AI. You will own end-to-end
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam DAngelo, Larry Summers, and Jack Dorsey. Position: Voice
Gerente de Calidad y canales no asistidos Ubicación: Ciudad de México Modalidad: Híbrida (3 días oficina / 2 días Home Office) Horario: Lunes a viernes de 9:00 a 18:00 hrs. Requisitos Licenciatura concluida y titulada en
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam DAngelo, Larry Summers, and Jack Dorsey. Position: Voice
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam DAngelo, Larry Summers, and Jack Dorsey. Position: Voice
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam DAngelo, Larry Summers, and Jack Dorsey. Position: Voice
We are searching for a Telecommunications Administrator to join our Information Technology team in Ensenada, Mexico. This role holds global responsibility for the delivery, administration, and continuous improvement of our collaboration and telecommunications platforms — supporting
SpeedyDollar, part of Aventus Group, is launching its lending operations in the United States, and we are looking for an experienced Head of Collections to build and lead our U.S. collections operation from Mexico City.Aventus Group