OverviewRole SummaryOversees the efforts of a team of technical service representatives, applying specialized technical or scientific knowledge/product applications.Maintains ongoing relationships with key customers and interfaces with sales staff on a regular basis and serves as an
Responsibilities Oversee a team of technical service representatives Establish customer service standards Develop a customer contact plan Monitor CRM usage and provide training Provide fault isolation and resolution Requirements Bachelors Degree or Equivalent Experience in customer service
Responsibilities Oversee a team of technical service representatives Establish customer service standards Develop a customer contact plan Monitor CRM usage and provide training Provide fault isolation and resolution Requirements Bachelors Degree or Equivalent Experience in customer service
About the Role We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows based application testing experience. You will work daily with a pre‐assigned set
Information Security Incident Response Manager Location:Remote, MEX, MXCompany:NTT DATA ServicesWe are currently seeking a Information Security Incident Response Manager to join our team in Remote, México (MX-MEX), Mexico (MX). Job Description ResponsibilitiesManages the prevention and resolution