Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since . We operate in 30+ countries and from 90+ countries, and support customers in 60
Principal Technical Support Engineer (Executive‐Visible Escalations)As the primary technical authority for high‐severity customer escalations, you will provide expert troubleshooting and solution guidance during live escalation bridges, while Escalation Managers handle customer messaging.ResponsibilitiesLead technical resolution of P1/P0
Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since . We operate in 30+ countries and from 90+ countries, and support customers in 60