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ResponsibilitiesCommunicating with customers and handling their requests through various communication channelsIndependently analyzing complex cases and assigning tasks to the second line, development in JIRAProcessing of assigned tasks in JIRAAnalyzing logs in Splunk, experience with Splunk is
Responsibilities Communicating with customers and handling their requests through various communication channels Independently analyzing complex cases and assigning tasks to the second line, development in JIRA Processing of assigned tasks in JIRA Analyzing logs in Splunk,
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