SoftwareOne Deutschland GmbH in Mexico City is seeking a Junior Help Desk and On-site Support Analyst to join a hybrid, full-time team. You will handle first- and second-level incidents, provide remote and on-site support for Windows, Microsoft 365, and basic
The role Junior Help Desk and On‐site Support Analyst Recent graduates from technical careers Location: Mexico City | Work Model: Hybrid | Role Type: Full‐time Responsibilities Manage service requests and incidents through support management tools, including troubleshooting, follow‐up, and first‐level