Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Company Description Sutherland is a global digital transformation company that delivers exceptional experiences for leading brands worldwide. With core expertise in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics, Sutherland partners with iconic global enterprises to drive
ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI,
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises. By
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS,
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Mexico City, On-Site_ At Alcon, we are driven by the meaningful work we do to help people see brilliantly. With more than 25,000 associates worldwide, we innovate fearlessly, champion progress, and act with speed as the
Minimum qualifications : - Bachelors degree or equivalent practical experience. - 5 years of experience project managing and delivering technical solutions. - 5 years of experience managing and delivering data-driven or AI-powered solutions, including at least
Al menos 5 años de experiencia en Contact Center y plataformas de Voz , preferiblemente en proyectos de transformación digital, tecnología o mejora de procesos. Experiencia en Genesys Cloud Conocimientos en gestión de incidentes bajo ITIL Experiencia en
Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over
Buscamosun/a Ingeniero/ade Softwareconexperienciaen Genesys Cloudparadiseñar,desarrollar,integrarymantenersolucionesdentrodenuestraplataformaclouddecontactcenter. Lapersonaseleccionadaseráresponsabledeimplementarlógicadeenrutamiento,automatizacióneintegracionesdealtacalidadquedensoportealasnecesidadesoperativasydenegocio. El/lacandidato/atrabajaráenestrechacolaboraciónconel Program Director, Product Owner,equipodearquitectura,equiposdedesarrolloydiferentesstakeholdersparacomprenderlosrequisitos,definirsolucionestécnicasyentregarfuncionalidadesescalablesdentrode Genesys Cloud. Desarrollarymantenerflujosdeexperienciadeclienteen Genesys Cloud Architect. Construirydarsoporteaintegracionesutilizando APIsde Genesys Cloud, Data Actionsyserviciosbasadoseneventos. Implementarlógicaderouting,automatizaciónyconfiguracionesparacanalesdevozydigitales. Colaborarcon Product Owners, Business Analystsyequipos ITparaentregarsolucionestécnicasalineadasconlasnecesidadesdelnegocio. Resolverincidencias,optimizarelrendimientoygarantizarlaestabilidaddelaplataforma. Participarenactividadesdetesting,documentaciónydesplieguesiguiendobuenasprácticasdedesarrollo. Darsoportealamejoracontinuadelaplataformadecontactcenterydelosprocesosrelacionados. Requisitos y cualificaciones Entre3y7+añosdeexperienciaendesarrollooingenieríadesistemasdecontactcenter/telefonía; Almenos2añostrabajandoespecíficamentecon Genesys Cloudosoluciones CCaa Sequivalentes. Experienciademostrabledesplegandoserviciosinbound/outboundenproducciónygestionandogo-lives. Capacidadparaanalizarrequisitosytransformarlosensolucionestécnicas.
RH : Valeria Colin Position :Genesys Cloud CX Software Engineer Location :CDMX, Edo Mex What youll do? - Build interaction flows with Genesys Cloud Architect - Generate and maintain documentation - Participate actively as a Scrum Team Member - Familiarity
SMX Services & Consulting, Inc. busca un ingeniero/a de software con experiencia en Genesys Cloud para diseñar, desarrollar, integrar y mantener soluciones en nuestra plataforma cloud de contact center en Zaragoza. Trabajará estrechamente con el Program Director, Product Owner y