Link-Worldwide in Monterrey is looking for a Workforce Management Intraday Traffic specialist responsible for KPI & performance management and scheduling strategies. The role involves monitoring call forecasts, taking corrective actions to meet KPIs, and optimizing agent schedules.
A LITTLE BIT ABOUT Boldr :- Boldr is the first global B-Corp dedicated to delivering world-class customer experience while creating access to dignified, meaningful work in communities around the world. - Were a globally diverse team
Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant
Job Number Job Category Revenue Management Location Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible
Veeva Systems is a mission‑driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest‑growing SaaS companies in history, we surpassed $2B in revenue in our