Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
DiDi Global Inc. in Mexico City is seeking a CX Escalation Analyst to deliver outstanding customer service in a fast-paced environment. You will drive a Customer First mentality, support continuous improvement, and contribute to process optimization across CX operations.
DiDi Global Inc. is seeking a CX Escalation Analyst to join the customer experience team in Mexico City. You will focus on delivering exceptional service, drive continuous improvement, and optimize processes to enhance efficiency and customer satisfaction. The
Company Overview:DiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other
Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by
At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent
About Klar Were turning one of the worlds largest underbanked markets into something fairer, simpler, and more transparent. 7 million users served since 2019. Ubers first global credit card, built right here in Mexico. Klar Empresarial,
At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless
Udemy is seeking a Senior Customer Experience Analyst in Mexico City to resolve complex customer escalations and drive strategic projects across vendor management, content/wiki management, and data insights. You will mentor junior teammates, collaborate with Customer Success,
Boldr is seeking an exceptional Senior Manager, Client Experience Excellence to bridge strategy and execution across the Client Experience Management (CXM) function. You will lead CXMs, raise leadership capability, and drive operational discipline across SaaS programs.
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex
This position is open to candidates based in Mexico and India only. Applications from outside Mexico or India will not be considered. Summary Avahi is an AWS Premier Tier Services Partner that builds AI-powered and cloud-native
Boldr is seeking an exceptional Senior Manager, Client Experience Excellence to bridge strategy and execution across the Client Experience Management (CXM) function. You will lead CXMs, raise leadership capability, and drive operational discipline across SaaS programs.
CX Team Lead Youll own agent performance, quality, and coaching for the CX team at one of Mexicos fastest-growing fintechs. Nelos CX operation has scaled fast. The team handles a product that touches credit, payments, and e-commerce across millions
This position is open to candidates based in Mexico and India only. Applications from outside Mexico or India will not be considered. Summary Avahi is an AWS Premier Tier Services Partner that builds AI-powered and cloud-native
Company OverviewDiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other
Resolv Global seeks an experienced Team Lead for a fully remote healthcare customer experience operation supporting a US-based program. You will lead a team of CX representatives, coaching for productivity, quality, and engagement while managing escalations in a
Resolv Global in Mexico is seeking an experienced Team Lead to guide a growing healthcare customer experience operation supporting a US-based program. This hands-on leader will motivate a team, maintain high standards for customer experience, productivity,