Select how often (in days) to receive an alert:This is not a ticket-queue role.This is the job you take if you like being the person pulled into the room when its on fire, because you can
OverviewThis is NOT a ticket‐queue role.You will be pulled into the room when its on fire, proving root cause and driving the team to resolution.Were hiring a Principal Technical Support Engineer to act as a technical
The Business Entity : - Ciscos Technical Assistance Center is team of world-class technical experts whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience.Our success
Senior Technical Support Engineer Bentley Systems•Ciudad de México, MX Descripción del trabajo About the role This is not a ticket-queue role. This is the job you take if you like being the person pulled into the
About The RoleWere hiring a Principal Technical Support Engineer to act as a technical authority for our most complex, executive‐visible customer escalations. Youll be customer‐facing on live escalation bridges and bring the calm, technical credibility that
Responsibilities: 1. Technical Leadership in Escalations (Customer-Facing) Act as a senior technical lead during high severity (P1 / Sev1) customer escalations. Join and actively participate in live escalation bridges, providing: Technical diagnosis and direction Clear explanation
