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ResponsibilitiesIdentify hardware and software needs of each users computers and take measures to meet those needs.Aid in customizing and adapting existing programs on a computer system to meet the needs of the users.Troubleshoot problems with hardware and
otsi-global is seeking a bilingual IT Support/Service Desk professional in Mexico to identify hardware and software needs, customize existing programs, and provide tier 1 troubleshooting. You will assist users across phone, email, and in-person channels while ensuring
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