We’re looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own design, build, and optimization of Connect instances that leverage the latest
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable
CX Team Lead Youll own agent performance, quality, and coaching for the CX team at one of Mexicos fastest-growing fintechs. Nelos CX operation has scaled fast. The team handles a product that touches credit, payments, and
EPAM NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in
This position is open to candidates based in Mexico and India only. Applications from outside Mexico or India will not be considered. Summary Avahi is an AWS Premier Tier Services Partner that builds AI-powered and cloud-native
*): We are looking for a Business Analyst to join the Quality & Retention stream within Customer Care. The team is responsible for developing quality management and customer retention capabilities across the support organization. As both
The Opportunity Are you a detail-oriented professional with strong communication skills and a passion for managing customer support processes? If so, you will thrive on our team, where you will have the opportunity to work collaboratively in
Roboyo is a category shaper in Agentic Automation. We help leading brands embed autonomous, AI‑powered agents into their workflows, processes, products and services so they can scale faster and operate smarter. Built on a strong automation
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue - not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs - we’re
Responsible for directing the Field Service Team to achieve Quality, SLA, and Customer Satisfaction performance results, ensuring adequate field services, schedules, developing the team, and maintaining overall quality Develop Personnel Conduct Client Field AHOD Meeting Team
Customer Operations Lead Youll own the operating system behind one of Mexicos fastest-growing fintech support teams: the workflows, quality systems, and AI tooling that let agents handle increasingly complex cases at scale. Nelos CX operation has
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants
Did you know Hoppers technology powers some of the largest travel portals in the world? Our Hopper Technology Solutions (HTS) platform drives travel purchases for major global brands — from banks to airlines to fintech leaders.
Important Notes This position is based on-site in Mexico City, CDMX. Remote work is not available for this role. Submitted resumes must be in English to be considered. About Us Since 2019, Landing has redefined apartment
Jugos del Valle Santa Clara es la compañía de lácteos de la Industria Mexicana de Coca-Cola que ofrece bienestar, hidratación y nutrición a las familias mexicanas mediante opciones, porciones y soluciones para diferentes gustos, necesidades y
*):pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-(calc(var(-scroll-root-safe-area-inset-bottom,0px)+var(-thread-response-height))) scroll-mt-(calc(var(-header-height)+min(200px,max(70px,20svh))))\ data-scroll-anchor=\false\ data-testid=\conversation-turn-84\ data-turn=\assistant\ data-turn-id=\request-69a81928-dc2c-8327-a717-201ccaedc212-19\ data-turn-id-container=\request-69a81928-dc2c-8327-a717-201ccaedc212-19\ We are looking for a Business Analyst to join the Quality & Retention stream within Customer Care . The team is responsible for developing quality management and
*This is a remote position* DriveWhip is a mobility provider in the Washington, DC area, with offices in multiple cities, including Atlanta, that Leases/Rents vehicles to Uber, Lyft and other On-Demand or Rideshare drivers. As a
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and
Customer Care Team: The Customer Care Lead – Business Operations is responsible for building, leading, and scaling a specialized customer support operation focused on complex financial products and professional clients. The role begins as a hands-on
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue - not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs - we’re