Customer Care Team: The Customer Care Lead – Business Operations is responsible for building, leading, and scaling a specialized customer support operation focused on complex financial products and professional clients. The role begins as a hands-on
Jugos del Valle Santa Clara es la compañía de lácteos de la Industria Mexicana de Coca-Cola que ofrece bienestar, hidratación y nutrición a las familias mexicanas mediante opciones, porciones y soluciones para diferentes gustos, necesidades y
Roboyo is a category shaper in Agentic Automation. We help leading brands embed autonomous, AI‑powered agents into their workflows, processes, products and services so they can scale faster and operate smarter. Built on a strong automation
The mission: As a Customer Champion, your mission is to deliver exceptional, customer-centered service across all our communication channels while fiercely advocating for every customer you support. You are responsible for managing day-to-day customer interactions particularly
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue - not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs - we’re
The Quality Assurance Analyst is responsible for evaluating and improving the overall quality of customer interactions, documentation, and process execution across all channels. Beyond evaluations, this role generates business insights through data analysis, identifies systemic improvement
At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful
We’re looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own design, build, and optimization of Connect instances that leverage the latest
CX Team Lead Youll own agent performance, quality, and coaching for the CX team at one of Mexicos fastest-growing fintechs. Nelos CX operation has scaled fast. The team handles a product that touches credit, payments, and
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable
EPAM NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in
Customer Operations Lead Youll own the operating system behind one of Mexicos fastest-growing fintech support teams: the workflows, quality systems, and AI tooling that let agents handle increasingly complex cases at scale. Nelos CX operation has
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants
The Opportunity Are you a detail-oriented professional with strong communication skills and a passion for managing customer support processes? If so, you will thrive on our team, where you will have the opportunity to work collaboratively
Important Notes This position is based on-site in Mexico City, CDMX. Remote work is not available for this role. Submitted resumes must be in English to be considered. About Us Since 2019, Landing has redefined apartment
Did you know Hoppers technology powers some of the largest travel portals in the world? Our Hopper Technology Solutions (HTS) platform drives travel purchases for major global brands — from banks to airlines to fintech leaders.
*):pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-(calc(var(-scroll-root-safe-area-inset-bottom,0px)+var(-thread-response-height))) scroll-mt-(calc(var(-header-height)+min(200px,max(70px,20svh))))\ data-scroll-anchor=\false\ data-testid=\conversation-turn-84\ data-turn=\assistant\ data-turn-id=\request-69a81928-dc2c-8327-a717-201ccaedc212-19\ data-turn-id-container=\request-69a81928-dc2c-8327-a717-201ccaedc212-19\ We are looking for a Business Analyst to join the Quality & Retention stream within Customer Care . The team is responsible for developing quality management and
About Us: Since 2019, Landing has redefined apartment renting with the industry’s first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or
About the role: As an Installation Coordinator, you’ll be responsible for orchestrating and monitoring Samsara hardware installations across customer fleets. You will ensure that each deployment is carried out according to technical and operational standards, working
This position is open to candidates based in Mexico and India only. Applications from outside Mexico or India will not be considered. Summary Avahi is an AWS Premier Tier Services Partner that builds AI-powered and cloud-native