Aguascalientes - Jr. Manager - Data Architecture Long DescriptionWhat you’ll do? - Gather requirements and design complete contact center solutions for Cisco Voice Portal (CVP) and Unified Contact Center Enterprise (UCCE). - Provide direction to a
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ͏ : Do : - Ensure process is executed as
About the Role The CommOps CX Program - Operational Excellence Lead will will be responsible for: Finding efficiency and experience opportunities at our Customer Support Vendors (BPOs) in both languages, SSL and PSL, ensuring alignment with