Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
The Opportunity This is a pivotal opportunity to drive the tactical execution of Post Sales operations, directly impacting our efficiency and customer experience. You will play a crucial role in configuring processes and generating insightful reports, becoming
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancementsin climate solutions such astemperature control, air quality
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description:The Customer Care & Operations Director leads the delivery
Heres the Deal As an MGF Operations Manager, you’ll play a vital part in our success. The objective of this role is to Structure, staff and manage the specific CX teams; primarily in Integrated CX and Small BCOs. Lead
Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries. Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are looking
Meet the Team Cisco Customer Experience (CX) is a world-class organization passionate about accelerating customer success through innovative support and professional services. The CX Finance team provides the strategic financial partnership needed to drive these high-growth portfolios. We
Job Description At General Motors Mexico, we don’t just build great cars, trucks and crossovers. We design the customer mobility experience. We are developing cutting edge technology on next generation infotainment systems and in-vehicle connectivity. This
Customer Operations Lead Youll own the operating system behind one of Mexicos fastest-growing fintech support teams: the workflows, quality systems, and AI tooling that let agents handle increasingly complex cases at scale. Nelos CX operation has scaled fast. The
Link-Worldwide is seeking an Operational Lead to manage Parchments post-sale operations. This role requires deep familiarity with Salesforce and the ability to resolve operational blockers quickly. The ideal candidate will have 3-5 years of experience in Sales
Link-Worldwide in Mexico City is seeking a Team Leader to manage a team delivering exceptional customer experience. The role requires strong leadership skills and the ability to meet operational KPIs through effective team management. Ideal candidates
Company Overview: DiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
Company Overview: DiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
Company Overview: DiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
DiDi Global in Mexico City is seeking a Social Media CX professional to optimize operational processes across social media channels.This role includes designing scripts, driving consistency, and analyzing operations to improve performance.The ideal candidate should have a strong
Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and
Team OverviewAs a CX Operations Sr Manager, you will be responsible for developing and executing customer experience (CX) strategies that align with business objectives and enhance customer satisfaction.Role ResponsibilitiesDrive Process Optimization: Standardize and improve customer experience processes based on
APM Terminals in Ciudad de México is looking for an MGF Operations Manager to lead and manage customer experience teams. The role involves driving customer support, developing a capable CX organization, and ensuring operational excellence across all products.The