Position Overview :Customer Service Senior Manager leads daily operations to drive efficiency, service excellence, and team productivity.Ensures quality standards, resolves escalations, analyzes performance trends, and implements process improvements.Oversees scheduling, fosters staff development, and maintains clear, consistent
Descripción General del Puesto Brindar atención a todas las solicitudes de los clientes mediante la ejecución de tareas de control, procesamiento y soporte operativo, contribuyendo a la satisfacción del cliente, al envío oportuno al área de