The Support Engineer I is a customer-facing technical support role focused on assisting customers with issues related to the Warehouse Management System (WMS). This role is responsible for troubleshooting reported problems, resolving routine cases, documenting findings,
Blue Yonder in Mexico is seeking a Support Engineer I to assist customers with the Blue Yonder WMS, troubleshoot issues, document findings, and escalate when needed to ensure timely resolutions. You will manage cases, follow runbooks,
Role Summary : How you will do it - Incident Response Lead incident response efforts, coordinating with TOC engineer to ensure swift and effective resolution of network incidents. - Troubleshooting Utilize troubleshooting skills and tools to