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A global IT service provider is seeking an IT Help Desk Analyst to provide remote technical support for PC and MAC-related issues. This role requires excellent communication and customer service skills, with at least 2 years in a
OverviewIT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a
OverviewIT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a