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Summary : - Answer incoming calls from customers to take orders, answer product inquiries and program questions, handle complaints, troubleshoot problems and provide information. - Identify, trouble shoot and resolve customer challenges including follow-through to ensure
Job Requirements Roles & Responsibilities : - Providing end-user technical support to CAD users - Collaborating with Digital Technology management and end user stakeholders to develop CAD strategies. - Developing and executing CAD version upgrade plans
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